Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Natural Garden Academy ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://ecostrategy-ml.com and purchase our landscape design courses.

Registration Number: 13626799

Address: Apt. 917 5 Ortiz Reach South Jeniferfurt, WA 2132, Germany

Phone: +8500152399402

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

  • Register for an account
  • Purchase courses
  • Subscribe to our newsletter
  • Contact us through our contact form
  • Participate in surveys or promotions

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely by third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Deliver personalized content and advertisements
  • Improve our services and course offerings

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To process your course purchases, provide access to educational materials, and deliver customer support
  • Communication: To send you order confirmations, course updates, newsletters, and promotional materials
  • Payment Processing: To process transactions securely through our third-party payment processors
  • Improvement: To analyze usage patterns and improve our website, courses, and services
  • Marketing: To deliver targeted advertising through Google Ads and Facebook Ads
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Fraud Prevention: To detect and prevent fraudulent activities and security threats

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

  • Payment processors for transaction handling
  • Email service providers for communications
  • Analytics providers (Google Analytics, Facebook Pixel)
  • Cloud storage providers for data hosting
  • Customer support platforms

4.2 Legal Requirements

We may disclose your information when required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, contact us at info@ecostrategy-ml.com or +8500152399402.

7. Third-Party Analytics and Advertising

7.1 Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect anonymous information. You can opt-out using the Google Analytics Opt-out Browser Add-on.

7.2 Facebook Pixel

We use Facebook Pixel to measure advertising effectiveness and deliver targeted ads. You can control ad preferences through Facebook Ad Settings.

7.3 Google Ads

We use Google Ads for advertising campaigns. You can manage ad personalization through Google Ads Settings.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Course access information is retained for the lifetime access period offered with your purchase.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@ecostrategy-ml.com
  • Phone: +8500152399402
  • Address: Apt. 917 5 Ortiz Reach South Jeniferfurt, WA 2132, Germany

13. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.